Nationwide Puppies Puppy Warranty

Puppy Warranty

Terms and Conditions of Sale

This Puppy Purchase Agreement is made between Nationwide Puppies Inc., the breeder and the purchaser for the purchase of the puppy identified by the Parties. The Customer may also purchase add ons or products for the puppy.

The puppy is sold as-is, and, other than as expressly set forth herein or in the Warranty, the terms of which are incorporated herein by reference and are made a part of this Agreement, Nationwide Puppies Inc. makes no representations, warranties, covenants, agreements or guarantees including, without limitation, those relating to disposition, conformation, size, weight, color or markings of the puppy.

The following terms and conditions also apply to your purchase of the puppy from Nationwide Puppies Inc.:
NOTICE: THIS AGREEMENT INCLUDES A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER, SET FORTH BELOW, WHICH AFFECT YOUR RIGHTS. PLEASE READ IT CAREFULLY.
1. Puppy Value.
The value of the puppy for all purposes of this Agreement and Nationwide Puppies Inc’s Health Warranty, is limited to the purchase price of the puppy and does not include, as applicable, applied store credit, taxes, shipping costs, health certificate, veterinarian costs, shipping or any additional costs or expenses incurred or asserted by Customer in connection with the puppy.

2. Code of Conduct.
All puppies are sold as pets. Customer further agrees to care for the puppy in a humane and responsible manner, including, but not limited to providing it with clean and adequate shelter, food, water and veterinary care. Customer agrees that the puppy shall reside inside his or her home, shall not be allowed to roam freely, and shall wear a collar with identification tags and any required license tags at all times.

Following is Nationwide Puppies Inc’s Code of Conduct:
● Lifelong care of the dog. This means committing to the relationship for your dog’s entire life.
● Selecting a dog and breed that is suited to your home and lifestyle and avoiding impulsive decisions. You should be aware of common health problems associated with individual breeds, how to prevent them, and how to recognize their onset. Ensure that the rules of your housing allows for dog ownership.
● Recognize that owning a dog(s) requires an investment of time and money. Keeping only the type and number of dogs for which you can provide a healthy, positive and safe environment. This includes appropriate/healthy food, water, shelter, health care, bathing, grooming and companionship. You need to be able to feed the puppy throughout the day, take it outside for bathroom breaks, and teach it manners (e.g. sit/stay and walk on a leash).
● Purchase food, treats, a collar and leash, toys, grooming tools, and other things you’ll need in advance so that your dog or puppy’s transition into your home will be a smooth one.
● You and your family members should decide who will be responsible for food, water, walks, exercise, cleanup, and grooming.
● Move breakables or “chewables” to higher ground. Make electrical cords inaccessible to curious paws and noses. Block off any area of the house that’s off-limits. Block access to any house, garden plants, foods or medicines that are toxic to dogs.
● Make sure the yard is securely fenced or that you have a run for your dog. Your pup will need to be on a leash outdoors.
● If traveling with your dog, keep your dog safe in the car by using a crate or seat belt harness.
● Create a comfortable area — whether a crate, a dog bed, or a pile of blankets — for your dog to go to when he needs rest or privacy.
● Ensure socialization and appropriate training for your dog(s) to facilitate their well-being and the well-being of other animals and people.
● Prevent your dog(s) from negatively impacting other people, animals and the environment. This includes proper waste disposal, noise control, and not allowing dog(s) to stray or become feral.
● Provide frequent exercise and mental stimulation appropriate to your dog(s)' age, breed, and health status.
● Establish and maintain a veterinarian-client-patient relationship. Choose a veterinarian ahead of time, so you’ll be ready for a visit soon after your dog comes home. Give your vet copies of the dog’s health records, and set up a vaccination and check-up schedule.
● Provide preventive (e.g., vaccinations, parasite control) and therapeutic health care for the life of your dog(s) in consultation with, and as recommended by, your veterinarian.
● Ensure dogs are properly identified (i.e., tags or microchips) and that their registration information in associated databases is kept up-to-date
● Adhere to all laws, regulations and ordinances, including licensing and leash requirements.
● Help to manage overpopulation by controlling your dog(s)' reproduction through spaying/neutering your dog.
● Include your dogs in your planning for an emergency or disaster, including assembling an evacuation kit.Make arrangements for the care of your dog when or if you are unable to do so.
● Recognize declines in your dog(s)' quality of life and making decisions in consultation with your veterinarian regarding appropriate end-of-life care (e.g., palliative care, hospice, euthanasia).

3. Registration Paperwork.
Registration papers will be sent for registered puppies. Registration papers for all registered puppies if not given at the time of sale, will be sent by regular mail or email within 120 days. Nationwide Puppies Inc. is not responsible for replacement of lost registration papers.

4. Nationwide Puppies Inc. makes every commercially reasonable effort to provide accurate and up-to-date information on nationwidepuppies.com regarding puppies sold through Nationwide Puppies Inc’s network. Such information includes, but is not limited to, breed, gender, color, date of birth, weight, parents' weights and registration details.

5. Travel.
The puppy will typically travel within 1-2 weeks of the effective date of this Agreement depending on age of puppy. Occasionally, a puppy may need additional time with its breeder before travel. The final determination of the travel date for the puppy is made by the puppy's breeder and the breeder's veterinarian, with the health of the puppy being the primary determining factor. Transportation of the puppy is generally arranged through Nationwide Puppies inc and may include third
parties in both arranging and delivery. Occasionally, there may be delays for numerous reasons, including, but not limited to, weather, temperature restrictions, logistics, mechanical failure or other unforeseen events. Nationwide Puppies Inc. shall not be liable, directly or indirectly, for any delays, including, without limitation, those that may cause Customer inconvenience or financial loss, nor shall any delay be a valid cause for cancellation of Customer's purchase of the puppy. Customer understands and agrees that no refund shall be provided by Nationwide Puppies Inc. and/or its affiliated breeders due to any airline/airport delays or cancellations of the puppy's flight, whether such travel is domestic or international. Customer is solely responsible for any required documentation, health reports, or vaccinations that may be necessary to transport the puppy into any country other than the United States or Canada.

6. Cancellation by Customer.
Until such time as Customer has received confirmation from Nationwide Puppies Inc. about the date upon which the puppy will be delivered, Customer may cancel purchase of the puppy by notifying Nationwide Puppies Inc. In the event Customer cancels the purchase, Customer understands and agrees that an administrative fee schedule will apply to that purchase based on the table laid out below. Customer and Nationwide Puppies Inc. agrees that these amounts are fair and equitable amount for damages as it would be impossible to compute the exact extent of damages sustained by Nationwide Puppies Inc. because of such cancellation.

Timeline Fees
Purchases cancelled in the first 72 hrs after purchase, A Non-refundable deposit of $599 is retained by Nationwide Puppies Inc.
Purchases cancelled after 72 hrs of purchase AND before 72 hrs of Arrival Date of puppy,
Half of the Puppy Price of puppy as listed on invoice is retained by Nationwide Puppies Inc.
Purchases cancelled within 72 hrs prior to Arrival Date of puppy, Full Puppy Price of puppy as listed on invoice is retained by Nationwide Puppies Inc.

7. No Warranties.
Nationwide Puppies Inc. disclaims any and all implied warranties of merchantability and fitness. Nationwide Puppies Inc. further specifically disclaims any liability related to the appearance, temperament, personality, size, weight, color, compatibility with breed standards or DNA test results of any puppy. Nationwide Puppies INC does not warrant the accuracy or completeness of the Products.
Additionally, while each Nationwide Puppies Inc. puppy undergoes a Nose-to-Tail exam as part of obtaining the Health Certificate, there are many common conditions that will still permit a puppy to travel. Many of these conditions listed in the list below are either considered Normal for Breed (for more on this topic, please reference section 10 below – Understanding the Breed You are getting) or are covered as part of our warranty should they remain present upon arrival to the Customer.

Bite Issues
Coccidia
Spayed
Ticks
Giardia
Neutered
Fleas
Ear Debris
Normal For Breed underbite
Hernia/Hernia Repair
Hookworms
Ear Discharge
Stenotic Nares/Stenotic Nares Repaired
Tail Docked
Tapeworms
Ear Mites
Ear Cropping
Dew Claw Removed
Whipworm
Undescended Testicles
Open fontanel under 1 cm

If there are more serious items, Nationwide Puppies Inc. will make every reasonable attempt to contact the Customer to inform them of said condition and discuss options. For more information about many common health conditions faced by new puppy owners, please contact us directly to discuss.

8. No Returns for Monetary Refund.
Nationwide Puppies Inc. will not accept any returns of the puppy for monetary refund for any reason including, without limitation, allergies, landlord/tenant restrictions, marital issues, puppy adjustment problems or any other reason. Puppies need time to adjust to their new surroundings – before deciding your puppy isn't working out, give us a call here at Nationwide Puppies INC so we can help you figure out if any discomfort you or your puppy are having is routine adjustment or something bigger.

9. Understanding the Breed You Are Getting.
There are many breeds of dog which have characteristics, both physical and temperament, that make them the breeds that they are. We recommend the Customer become very acquainted with what those may be. While by no means a complete list the American Kennel Club maintains a directory of all the breeds they recognize. We strongly recommend the Customer access this
directory at https://www.akc.org/dog-breeds/ for the breed of puppy that they are getting.
In addition, Nationwide Puppies Inc. does not warrant health issues or surrenders for any of the following breed groups where conditions that are considered Normal For Breed may be present.
Brachycephalic Breeds
● Brachy - Comes from a Greek word meaning “short”
● Cephalic - Of or relating to the head
Dogs that are flat faced with short, round heads are known as brachycephalic breeds. Their skull bones are shortened in length, giving their face a pushed in appearance. It is recommended that brachycephalic breeds should be walked during cool times of the day and preferably on a harness. They are never to be outside dogs. These breeds sometimes require a simple stenotic nares surgery to open the nasal passages. Any puppy that is a mix with any of these breeds would also be considered brachycephalic for the purpose of this agreement.
Affenpinscher
Cane Corso
Lhasa Apso
American Bulldog
Cavalier King Charles Spaniel
Mastiff
American Staffordshire Terrier
Chihuahua (apple head)
Neapolitan Mastiff
Boston Terrier
Chinese Shar-Pei (heavily wrinkeld)
Newfoundland
Boxer
Chow Chow
Pekingese
Brussels Griffon
Dogo Argentino
Pug
Bull Mastiff
French Bulldog
Shih Tzu
Bulldog
Japanese Chin
Yorkshire Terrier (short muzzled)
In addition to these care guidelines, puppies considered brachycephalic may also be refused Pet Safe Commercial Air travel and face other travel restrictions for traveling on commercial airlines.
Breeds with Underbites
An underbite is when a dog’s bottom jaw does not align with the top. The lower jaw extends further out causing a gap between the teeth. Although this is a hereditary condition, there are certain breeds that are considered a breed standard as well as any designer breeds created from a mix with these breeds.
Lhasa Apso
Boxer
Pekingese
Brussels Griffon
Pug
Bulldog
Puggle
French Bulldog
Boston Terrier
Shih Tzu
English Bulldog

Open Fontanelle
Open fontanelles are soft spots in the skull, or gaps between the skull’s growth plates, much like a newborn baby. They can be normal in young puppies, especially small breeds, but they typically close or harden by 9-12 weeks of age. In some breeds, such as Chihuahuas, Miniature Dachshunds, Pomeranians, Shih Tzus, Yorkshire Terriers, Maltese, Lhasa Apsos, and Pekingese it is considered to be part of the breed standard and therefore not uncommon for open fontanelles to persist beyond 12 weeks of age. In fact, open fontanelles in Chihuahuas are referred to as “moleras” and they are considered to be part of the breed standard, along with the classic dome-shaped skull.
Open fontanelles do not typically cause problems for affected dogs. In theory, the soft spot in the skull could make your puppy more susceptible to brain injury in the event of a blow to the head. However, this is uncommon and dogs with persistent open fontanelles typically live normal, healthy lives.

Heterochromia
Heterochromia at its most fundamental is a condition where each eye is a different color either in whole or part. This is caused by a melanin imbalance – either too much (hyperchromic) melanin or too little (hypochromic) melanin.
Genetic studies along with breeder and dog owner reports to date tell us that these dog breeds are more likely to produce puppies with different colored eyes:
Huskies
Welsh Corgis
Shetland Sheepdog
Great Danes
Alaskan Malamutes
Dachshunds
Dalmatians
Australian Shepherd dogs
Border Collies
Catahoula Leopard dogs
Beagles
Chihuahuas
Shih Tzus

10. Privacy Policy.
Nationwide Puppies Inc.’s Privacy Policy governs Customer's visit to the Website and Customer's use of Nationwide Puppies Inc.’s services. Please review the Privacy Policy to understand Nationwide Puppies Inc’s practices, and how Nationwide Puppies Inc. may collect, use, share or otherwise disclose information.

11. Agreement to Mandatory Individual Arbitration & Class Action Waiver.
PLEASE READ THIS CAREFULLY AS IT AFFECTS YOUR RIGHTS. INSTEAD OF SUING IN COURT, CUSTOMER AND NATIONWIDE PUPPIES INC AGREE THAT THE EXCLUSIVE MEANS FOR RESOLVING ANY DISPUTE, CONTROVERSY OR CLAIM ARISING OUT OF, OR RELATING TO, THIS AGREEMENT, OR CUSTOMER'S INTERACTION WITH OR RELATIONSHIP WITH NATIONWIDE PUPPIES INC., SHALL BE BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ON AN INDIVIDUAL BASIS. THERE IS NO JUDGE OR JURY IN ARBITRATION,

AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. CUSTOMER AGREES THAT, BY ENTERING INTO THIS AGREEMENT, CUSTOMER AND NATIONWIDE PUPPIES INC ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS OR REPRESENTATIVE ACTION OR OTHER CLASS PROCEEDING. THE CUSTOMER AND NATIONWIDE PUPPIES INC FURTHER AGREE AS FOLLOWS:
● This agreement to arbitrate is intended to be broadly interpreted, and includes, but is not limited to: (1) disputes and claims arising out of, or relating to any aspect of the relationship between Customer and Nationwide Puppies Inc., whether based in breach of contract, breach of any guarantees or warranties, tort, statute, fraud, misrepresentation or any other legal theory; (2) claims that arose before this Agreement or any prior agreement (including, but not limited to, claims relating to advertising); (3) claims that may arise after the termination of Customer's relationship with Nationwide Puppies Inc.; and (4) claims that are currently the subject of purported class action litigation in which Customer is not a member of a certified class.
● Customer and Nationwide Puppies Inc. hereby agree that the Federal Arbitration Act ("FAA") applies to any arbitration, and governs all questions of whether a dispute is subject to arbitration. Unless Customer and Nationwide Puppies Inc. agree otherwise in writing, arbitration shall be: (i) administered by the American Arbitration Association ("AAA"), pursuant to the Consumer Arbitration Rules then in effect (the "AAA's Rules"); and (ii) conducted by a single arbitrator who is licensed to practice law. The AAA's Rules can be found at www.adr.org.
● THIS AGREEMENT DOES NOT ALLOW CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, CUSTOMER AND NATIONWIDE PUPPIES INC ARE ENTITLED TO PURSUE ARBITRATION ONLY ON AN INDIVIDUAL BASIS. FURTHER, AND UNLESS CUSTOMER AND

NATIONWIDE PUPPIES INC AGREES OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY'S CLAIMS WITH ANY OTHER PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.
● Customer and Nationwide Puppies Inc. each are responsible for their respective costs relating to counsel, experts and witnesses.
● This arbitration agreement does not preclude the Customer or Nationwide Puppies Inc. from bringing issues to the attention of federal, state or local agencies. Such agencies can, if the law allows, seek relief on a party's behalf. In addition, and notwithstanding the other provisions of this arbitration agreement, either party may bring an individual action in small claims court.
● If Customer or Nationwide Puppies Inc. fails to comply with this arbitration provision, said breaching party shall be liable for the costs and attorneys' fees incurred by the other party in enforcing compliance with the arbitration agreement.
● Unless the AAA arbitrator rules otherwise, all claims or counterclaims shall be resolved by the submission of documents only / desk arbitration (see R-29 of the AAA's Rules). Any party, however, may ask for a hearing. The arbitrator also may decide that a face-to-face hearing is necessary.
● Small Claims Option: You may also litigate any dispute in Small Claims Court. However, if you initiate a Small Claims case, you are responsible for all your court costs.
● Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction. In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against Nationwide Puppies Inc. (except for small-claims court actions) may be commenced only in the federal or state courts. You hereby irrevocably consent to the jurisdiction of those courts for such purposes.

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